How Undercover Recording Uncovered a Multi-Million Pound Timeshare Scam
Prosecutors have labeled it as among the biggest frauds of its type in the UK.
In all 14 defendants have been convicted for their role in a multi-million pound scheme to defraud in excess of 3,500 timeshare investors.
The targets were desperate to get out of age-old holiday ownership agreements and went looking for support.
Most were from 60 and 80. More than 500 of them parted with more than £10,000, and one individual handed over more than £80,000.
Those affected were faced intense presentations lasting up to six hours. They were financially worse off, owning useless fake "points" and continued to be bound by costly timeshare contracts they often use.
The Firm At the Heart of the Fraud
The firm at the heart of the scheme was the organization in question. They collected clients' cash to fund the proprietors' luxurious lifestyle of exclusive education, luxury homes and personal aircraft.
The man at the top of the organization, the main defendant, was given a 90-month sentence in January for deceptive scheme.
Recently, his partner another individual was part of the concluding cases to learn their fate.
She received a two-year long deferred imprisonment at Southwark Crown Court after admitting money laundering.
This has been a extended wait and signifies a huge win for the victims who came forward, the authorities and prosecutors.
The Way the Probe Began
I first heard about SMT was in the that particular year. I was working in the research department of a news organization, producing current affairs features.
A colleague noted that his mum had taken over the ownership of a timeshare apartment in Spain and, after long-term use, had begun looking to get out of the deal.
It's worth mentioning how popular vacation properties had evolved with English tourists in the eighties and nineties.
Timeshares permitted people to occupy the same accommodation each season, or trade their time slots with fellow investors who had apartments in other resorts. Roughly 600,000 holiday enthusiasts seized that option.
The initial boom was paired with a lot of accounts about rip-off merchants mis-selling investments. They became a staple on investigative broadcasts.
The standard vacation property deal tied investors in for decades.
At that time, those holders who had experienced their assigned property in the sun for decades were advancing in years, and a significant number were attempting to wave goodbye to their holiday properties.
Several had reduced ability to travel and found it difficult to access their units. A few just thought they'd got all they wanted from them. And others had passed away, in many cases bequeathing their heirs to assume the contracts - including their regular contributions and maintenance fees.
The Investigation Progresses
And that's where the family member had ended up. She looked online for options and discovered the organization, a firm whose website promised to terminate her deal.
Yet, having paid a fee and booked a meeting with them, her relatives had doubts.
Additional investigation revealed hundreds of people claiming they had paid money and got nothing out of it. Indeed, they had been left out of pocket. Significant sums.
The reporting group began investigating what was going on. It quickly became clear that there were some shady characters working within the holiday ownership market.
An attorney had many grievance cases preparing to take action against SMT.
Reporters contacted people who had dealt with the organization and they each reported similar experiences. They thought the business would purchase their timeshare off them but when they attended a meeting (for which they made an advance payment) they were told there was no re-sale value.
In place of that, they were pushed - in fact pressured - to spend more money purchasing "the company's points system", named after the outfit's parent company, the overarching entity.
The precise definition was somewhat vague. They sounded like a type of exchange medium, giving access to cheaper vacations and amenities and consumer discounts.
And they were seemingly "transferable with fellow investors, at a future date.
Paying cash at the time would produce an long-term benefit that would pay for SMT's fees and allow the property owner in profit, liberated eventually from their burdensome contract.
An unbelievable offer? Certainly, that proved correct.
A 'Misleading Tactic'
Assuming these reports were accurate, this was a major deception.
The technique is termed a "misleading sales."
A business - in this case the company - "lures the consumer by advertising a defined offering but then to claim it is unavailable, directing the customer in the direction of a different, lower-quality option.
That's illegal. Armed with all the accounts we had collected, we argued to secretly film one of the firm's consultations.
The process requires dedication, work, and clear arguments for why this is the exclusive approach to gather the data required to prove wrongdoing.
Armed with that permission, our limited crew arranged a meeting with one of the company's representatives in the English town.
Pretending to be a ordinary individual wanting to get his mum free from her timeshare contract|holiday ownership agreement